@article {Bountali20223505,
	title = {Join, balk, or jettison? The effect of flexibility and ranking knowledge in systems with batch arrivals},
	journal = {Production and Operations Management},
	volume = {31},
	number = {9},
	year = {2022},
	pages = {3505-3524},
	doi = {10.1111/poms.13779},
	url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85133964130\&doi=10.1111\%2fpoms.13779\&partnerID=40\&md5=2cb03496e0fe9502ce1b5ba17ce1bcfd},
	author = {Bountali, O. and Burnetas, A and {\"O}rmeci, L.}
}
