<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Printezis, A.</style></author><author><style face="normal" font="default" size="100%">Burnetas, AN</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Priority option pricing in an M/M/m queue</style></title><secondary-title><style face="normal" font="default" size="100%">Operations Research Letters</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">Customer satisfaction</style></keyword><keyword><style  face="normal" font="default" size="100%">Optimal numbers</style></keyword><keyword><style  face="normal" font="default" size="100%">Option pricing</style></keyword><keyword><style  face="normal" font="default" size="100%">Priority pricing</style></keyword><keyword><style  face="normal" font="default" size="100%">Service options</style></keyword><keyword><style  face="normal" font="default" size="100%">Service providers</style></keyword><keyword><style  face="normal" font="default" size="100%">Systems engineering</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2008</style></year></dates><urls><web-urls><url><style face="normal" font="default" size="100%">https://www.scopus.com/inward/record.uri?eid=2-s2.0-54249100856&amp;doi=10.1016%2fj.orl.2008.07.001&amp;partnerID=40&amp;md5=d3422cb52a70f7aef8c21fa58725c4b0</style></url></web-urls></urls><number><style face="normal" font="default" size="100%">6</style></number><volume><style face="normal" font="default" size="100%">36</style></volume><pages><style face="normal" font="default" size="100%">700-704</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">We study a system where the service provider offers priority options. We identify the optimal option pricing policy, by deriving the optimal number a customer would buy and the customer's exercise policy as a function of system congestion, options remaining, time to expiration and possibility of balking.</style></abstract><notes><style face="normal" font="default" size="100%">cited By 2</style></notes></record></records></xml>