@article {Economou2015,
	title = {A probabilistic approach for the analysis of the Mn/G/1 queue},
	journal = {Annals of Operations Research},
	year = {2015},
	note = {cited By 3; Article in Press},
	doi = {10.1007/s10479-015-1943-0},
	url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84937698439\&doi=10.1007\%2fs10479-015-1943-0\&partnerID=40\&md5=e4aeeff463e4e16f4d8e674081c9d220},
	author = {Economou, A. and Manou, A.}
}
