@article {Boudali2012708,
	title = {Optimal and equilibrium balking strategies in the single server Markovian queue with catastrophes},
	journal = {European Journal of Operational Research},
	volume = {218},
	number = {3},
	year = {2012},
	note = {cited By 39},
	pages = {708-715},
	doi = {10.1016/j.ejor.2011.11.043},
	url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84855795378\&doi=10.1016\%2fj.ejor.2011.11.043\&partnerID=40\&md5=d273ce6bfb709fd29c1a16caf714a35a},
	author = {Boudali, O. and Economou, A.}
}
