@article {Economou2011967,
	title = {Optimal balking strategies in single-server queues with general service and vacation times},
	journal = {Performance Evaluation},
	volume = {68},
	number = {10},
	year = {2011},
	note = {cited By 42},
	pages = {967-982},
	doi = {10.1016/j.peva.2011.07.001},
	url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84860405032\&doi=10.1016\%2fj.peva.2011.07.001\&partnerID=40\&md5=73c61c18ae54b2b37b39e40679e9e440},
	author = {Economou, A. and G{\'o}mez-Corral, A. and Kanta, S.}
}
