@article {Artalejo2004121,
	title = {Optimal control and performance analysis of an MX/M/1 queue with batches of negative customers},
	journal = {RAIRO - Operations Research},
	volume = {38},
	number = {2},
	year = {2004},
	note = {cited By 6},
	pages = {121-151},
	doi = {10.1051/ro:2004016},
	url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-2442597321\&doi=10.1051\%2fro\%3a2004016\&partnerID=40\&md5=df964b095dd34c9465730396a2122a1b},
	author = {Artalejo, J.R. and Economou, A.}
}
