@article {Economou2002407,
	title = {An alternative model for queueing systems with single arrivals, batch services and customer coalescence},
	journal = {Queueing Systems},
	volume = {40},
	number = {4},
	year = {2002},
	note = {cited By 4},
	pages = {407-432},
	doi = {10.1023/A:1015089518876},
	url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-0036286052\&doi=10.1023\%2fA\%3a1015089518876\&partnerID=40\&md5=156b11fb328e247d4a8f6fa0a0d90a75},
	author = {Economou, A.}
}
