<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Burnetas, A</style></author><author><style face="normal" font="default" size="100%">Economou, A.</style></author><author><style face="normal" font="default" size="100%">Vasiliadis, G.</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Strategic customer behavior in a queueing system with delayed observations</style></title><secondary-title><style face="normal" font="default" size="100%">Queueing Systems</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">2017</style></year></dates><urls><web-urls><url><style face="normal" font="default" size="100%">https://www.scopus.com/inward/record.uri?eid=2-s2.0-85016503121&amp;doi=10.1007%2fs11134-017-9522-5&amp;partnerID=40&amp;md5=246f24a6bb6feb1ec2487fa2511dc6c5</style></url></web-urls></urls><number><style face="normal" font="default" size="100%">3-4</style></number><volume><style face="normal" font="default" size="100%">86</style></volume><pages><style face="normal" font="default" size="100%">389-418</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><notes><style face="normal" font="default" size="100%">cited By 0</style></notes></record></records></xml>