@article {varoutas2010regulation,
	title = {Regulation, policy and user behaviour analysis for telecommunications networks and services},
	journal = {NETNOMICS: Economic Research and Electronic Networking},
	volume = {11},
	number = {3},
	year = {2010},
	pages = {201},
	publisher = {Springer Science \& Business Media},
	author = {Varoutas, Dimitris}
}
