@article {kaitelidou2019development,
	title = {Development and validation of measurement tools for user experience evaluation surveys in the public primary healthcare facilities in Greece: a mixed methods study},
	journal = {BMC family practice},
	volume = {20},
	number = {1},
	year = {2019},
	pages = {1{\textendash}12},
	publisher = {BioMed Central},
	author = {Kaitelidou, Daphne and Economou, Charalambos and Galanis, Petros and Konstantakopoulou, Olympia and Siskou, Olga and Domente, Silviu and de Boer, Dolf and Boerma, Wienke G and Groenewegen, Peter P}
}
