Lead-time quotations in unobservable make-to-order systems with strategic customers: Risk aversion, load control and profit maximization

Citation:

Benioudakis, M., Burnetas, A. & Ioannou, G., 2021. Lead-time quotations in unobservable make-to-order systems with strategic customers: Risk aversion, load control and profit maximization. European Journal of Operational Research, 289, pp.165-176.